PractiTest Support

Follow the instructions below to configure the integration of PractiTest with your JIRA issue tracking system. 

 

 

1. In PractiTest, go to Settings > Project Account, and activate the Issue Integration Support by selecting the check-box and choosing the appropriate Issue Tracking system from the drop-down list. 
   
   
    
2. Once you’ve chosen the Bugzilla System to integrate to, enter the URL Prefix that will be used by PractiTest to connect to your Bugzilla instance.
   The URLs should look like: http://your_server’s_name/
3. Press the Update Project Info button to activate the changes. 

Working with the Integration

1. Run your tests normally.
   When you encounter an issue enter press the Fail & Issue Icon. 
   
   
    
2. A new browser tab or window (based on the configuration of your browser) will be launched opening your JIRA New Bug page. 
   If you configured your browser to remember your username and password it will even log directly into the screen where you report your issue. 
3. After reporting the issue take note of the new JIRA ID (including the prefix!) and go back to PractiTest, where you should enter this ID on the Issue ID field and press the Link to Step button. You can enter multiple issues at once by separating them using comas or spaces. 
4. The JIRA Issue will be linked to the test step, and pressing the issue ID will open it in a new window on your JIRA Instance.

If you have any questions please don’t hesitate to contact us!